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Travel Options, |
Travel Options servicesOur mission is to ensure that our disabled clients are treated no differently from anyone else.
Rather than run through a checklist of disabilities, Travel Options consultants will make sure that the elements of the forthcoming holiday are discussed to find out where the customers requirements lie. For the typical foreign holiday this will usually cover time spent passing through the airport terminal, boarding the plane, the flight itself, transfer to accommodation, excursions, dietary and other support needs. Similar stages apply to cruise holidays, which are increasingly popular with disabled people because they provide a relatively secure environment. Staff will then talk to the tour operator and then confirm that requirements are going to be met by dealing direct with hoteliers and airlines. Requirements met recently have involved advising airlines that diabetic travellers will be taking needles on board their planes, that some clients will need special medication during their flight, and that others may have special dietary requirements or need assistance in cutting food. |
We take time to talk with clients, building a rapport so that they are able to tell us what they need.